Our 30-Day Return & Exchange Policy

OCEAN'S ORNAMENT stands behind the quality of every handmade shell decoration we create. If you are not completely satisfied with your purchase of conch shells, scallop shells, striped shells, spiral shells, shell sets, jellyfish shells, pearls, oysters, or any other ocean treasure, you may return or exchange it within 30 days of receipt.

Eligibility Requirements

To be eligible for a return or exchange, the item must be returned in its original packaging with all labels and tags intact and in the same unused condition as received.

How to Initiate a Return

Please contact us promptly to start the process. We will provide clear instructions to ensure your handmade shell ornament is returned safely. Once we receive and inspect the item, we will handle the exchange or refund according to your preference, keeping your ocean-inspired decor journey seamless and worry-free.

Contact Us for Returns

Reach out anytime using the details below:
ADDRESS: 52 STORY ST, SOUTH BOSTON, MA 02127-3073
MAIL: SERVICES@FLORASDRESS.COM
CALL US: +1 (351) 339-1262